Feb 2

Subscription error

I always use Email login in from website and I can see subscription in my account. I subscribed by stripe. But when I download this app from apple's app store. There is no subscriptions in my account.And I can’t restore subscription. Device ipad pro, ios17.1.2 App version 1.30.3

Completed

Feb 9, 2024

Its working now... Thanks!!!

Feb 8, 2024

I believe this is fixed for both of you now. Sorry for the inconvenience!

Feb 7, 2024

Hi there, for both of you your subscriptions should be working correctly now on the new version - can you confirm?

Feb 6, 2024

Apologies - I've noticed the issue and it was something just affecting stripe subscribers. A fix should be up in a couple of days!

Feb 6, 2024

Looking into it

Feb 6, 2024

Looking into it